Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our collection, storage, use, and disclosure of your personal information through cookies in accordance with UK data protection laws and gambling regulations. Last updated: January 28, 2026.
1. What Are Cookies and How We Use Them
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us provide you with a personalised gaming experience, maintain your session security, and comply with UK Gambling Commission requirements for responsible gambling monitoring. We use various types of cookies to enhance your gameplay, track your preferences, analyse site performance, and ensure compliance with anti-money laundering regulations applicable to online gambling operators in Great Britain.
Our cookie implementation serves multiple purposes essential for online casino operations, including maintaining game session integrity, processing financial transactions securely, monitoring player behaviour for responsible gambling indicators, and providing targeted promotional content based on your gaming preferences. We also utilise cookies to verify age restrictions, maintain account security, and generate reports required by UK regulatory authorities.
2. Types of Cookies We Deploy
| Cookie Category | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Critical for basic site functionality, account authentication, payment processing, and regulatory compliance | Session or up to 12 months | Login status, game session data, security tokens |
| Performance Cookies | Collect anonymous data about site usage, game performance, and player interaction patterns | Up to 24 months | Page load times, game completion rates, error tracking |
| Functional Cookies | Remember your preferences, language settings, and personalised gaming configurations | Up to 12 months | Language preference, game favourites, notification settings |
| Marketing Cookies | Track your activity across sites to deliver relevant gambling-related advertisements and promotions | Up to 13 months | Promotional targeting, affiliate tracking, campaign effectiveness |
Additionally, we employ responsible gambling cookies that monitor playing patterns, session duration, and spending behaviour to identify potential problem gambling indicators as required by UK regulations. These cookies help us implement cooling-off periods, deposit limits, and self-exclusion features effectively.
3. Third-Party Cookies and Integration Partners
Our platform integrates with various third-party service providers essential for online casino operations in the UK market. These partners may place their own cookies on your device to facilitate payment processing, game content delivery, customer support services, and regulatory compliance monitoring. Third-party cookies include those from payment processors like Visa and Mastercard, game providers such as NetEnt and Microgaming, analytics services, and verification providers used for age and identity confirmation.
We work with affiliate marketing partners, comparison sites, and advertising networks that may track your journey from their platforms to ours through cookies. These tracking mechanisms help us measure marketing effectiveness and compensate our partners appropriately. However, we ensure all third-party cookie usage complies with UK data protection standards and gambling advertising regulations.
4. Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Upon your first visit, you will encounter our cookie consent banner where you can accept all cookies, reject non-essential cookies, or customise your preferences by category. You can modify these settings at any time through our Cookie Settings panel accessible from the footer of every page.
- Access the Cookie Settings panel from the site footer or privacy menu
- Toggle individual cookie categories on or off according to your preferences
- Note that disabling essential cookies may limit certain platform functionalities
- Save your preferences to apply changes immediately to your current session
- Clear your browser cache if you experience any issues after changing settings
For users who prefer browser-level control, most modern browsers allow you to block or delete cookies through their privacy settings. However, this approach may affect functionality across all websites you visit, not just our casino platform.
5. Browser-Specific Cookie Management Instructions
Different browsers provide various methods for managing cookies. Below are step-by-step instructions for the most popular browsers used by our UK players:
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Here you can block third-party cookies, delete existing cookies, or add specific sites to your allow/block lists.
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data. Choose between standard, strict, or custom privacy protection levels, with options to block tracking cookies specifically.
- Safari: Go to Preferences > Privacy > Manage Website Data. You can prevent cross-site tracking and block all cookies, though this may impact your gaming experience significantly.
- Microsoft Edge: Select Settings > Cookies and site permissions > Cookies and site data. Configure whether to block third-party cookies and manage exceptions for specific websites.
- Opera: Choose Settings > Advanced > Privacy & Security > Site Settings > Cookies. Set your preferred cookie handling policy and manage stored data from individual websites.
6. Your Rights and Contact Information
Under UK data protection legislation, you have specific rights regarding cookies and personal data processing. You can withdraw your consent for non-essential cookies at any time without affecting the lawfulness of processing based on consent before its withdrawal. You also have the right to request information about what personal data we collect through cookies, how we process this information, and with whom we share it.
If you have concerns about our cookie practices or wish to exercise your data protection rights, you can contact our Data Protection Officer through the contact methods provided in our main Privacy Policy. You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe our cookie usage violates UK data protection regulations.
We regularly review and update this Cookie Policy to reflect changes in technology, legal requirements, and our business practices. Significant updates will be communicated through our platform notifications and email communications to registered users.